Poor Customer Service from Telkom
<p>Over the last 3 days i have been moved from pillar to post with absolutly NO one 'able to assist'. All that I need is my landline account linked to my "My telkom" profile. The online chat consultants... sorry cant help, call 'this' number and email 'this' email address. I called the call centre and was tansfered from billing, to technical to Sales, back to technical and told to speak to a supervisor cause "cause the person who helped doesnt know what they're doing"</p> <p> </p> <p><br />So as it stands... I have chatted with an online consaltant, called, emailed and contacted via twitter... and still can't get the right department to make it easier for them to get MY money...</p>
Hi leanne-rodrigues
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media Team
Hi leanne-rodrigues
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media Team
