Poor Customer Service from Telkom

<p>On the 9th of November 2016, I had noticed that I had no service on my sim card. In the afternoon I logged a call to Telkom informing them of this problem and to seek a resolution to this problem. I was told by the consultant that there appeared to be nothing wrong with my sim card that he could detect from his end and he transferred the problem to their technical support. On the morning of the 10th of November, I received a phone call from Telkom's technical support which I was unable to take. I then proceeded to call their call centre to see if it was possible for the technical support to call me again. I was assured by their consultant that I would receive another phone call from them by the end of the working day. However, I did not receive such a phone call but I received a sms indicating that they had attempted to call me but it was unsuccessful. The phone number which I asked them to call me was with me and working. I then called back to their call centre to complain about this and asked to speak to a supervisor. After waiting about half an hour to get put through to the supervisor the consultant then came back on the line and informed me that her supervisor would call me back by the end of the business day on the cellphone number I provided. But this did not happen. Telkom, clearly, does not value their customers</p>