Poor Customer Service

I called the call centre on the 08th Feb and spoke to a lady by the name of Mbili Z regarding my account that hasn’t been debited for the past 2 months.She requested that I email her my Bank Statement which I did,the line just went dead and she didn’t Even bother to call me back. She hasn’t even bothered to let me know if she received my statements or not. Telkom Service Consultant provide very poor service,I am appalled by this kind of behavior...