1 reviews | Active since Jul 2018
Poor Customer Service Call Centre
I have a prepaid Wireless phone. I pay yearly for line and equipment ( waya waya option) . My yearly payment was paid on the 4 June 2018 ,17h44 at Telkom, Somerset West Mall,Cape Town ( R208.00 with receipt number ********** 28).
To date my phone is locked / suspended . I made contact with the call centre at various occasions and I was informed that according to their system they have received the mentioned payment but to date the telephone is still not functioning.
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,