poor customer service by Telkom staff Nonjabulo Nosip

Dear Telkom, i know that someone sense-able will read this post and understand how frustrating it is when management put in new methods of communicating to customers but tell me how is it possible that there are unhelpful staff should they see their name here you would find that there was a reason for misconduct.

I recently went to the live chat on your website to enquirer inform regarding the ending of my contract. I spoke to a person named Nonjabulo Nosip. This person was very unhelpful when it came time to check my account i asked what information was required for Nonjabulo to check my account and i did not get any response until there was an automatic disconnection. I have proof of the Pathetic i received. so how is your vetting process of hiring people so poor. Due to this I will be cancelling my contract which i suppose to renew. I'm sure if i had to take another contract i will again get such poor services. And going to dealing with *********** staff such as Nonjabulo