Poor customer service at Telkom SA.

After being a client of Tekom since 2019, and upgrading regularly, my LTE account was suspended due to incompetence on Telkom side. The contract were singed on 2 January 2025 and suspended on 14 February due to credit limit not being changed by Telkom. So we sat without Internet for36 hours, and trying to get this sorted out was a complete disaster. It seems as if the staff at the helpline don't have any idea of the products the company sell. They also do not know much about customer care. Truly very annoyed and unhappy with Telkom.