Poor customer service at its best

I joined telkom about two years ago and my current contract is coming to term on Saturday the 7th November 15. I have since requested porting so I could move to my preferred service provider however telkom mobile doesn't wanna release my number with immediate effect . I have been given a run around and this is quite frustrating since my prospective provider has already approved my application with them.<br> <br> Do not join telkom mobile for any reason,pathetic customer service is prevelant.