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Stephenie S

1 reviews | Active since Jul 2016

05 Jul 2016, 10:49

Poor customer service and unexplained deduction

<p>Telkom Mobile has the worst customer service ever!!! Receiving an invoice that I am in arrears when my account is up to date. The customer service number , a person maybe needs to call in at 5am to get through as you constantly be put on hold!!!</p> <p>I need someone to call me URGENTLY to rectify an error caused by Telkom , if I am doubled debited for the month of July 2016, i will take this matter legally.</p>

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Stephenie S's update08 Jul 2016, 04:43
Reviewer Update

Hello Keagan

how long will it take for this query to be resolved!!

I have logged this on 05/07/2016 ,