POOR CUSTOMER SERVICE AND TELKOM UNREACHABLE

I entered into an agreement with Telkom about three weeks ago for a 4Mb line. Since then, there has been 8 different technicians to sort out my ADSL line. I have been send to and from only to find out on Monday from another technician that there is no way that I will be able to get a 4Mb line at my house due to its location. I was not informed of this and am now in an agreement for a service they cannot provide. By law I am entitled to cancel the contract (which was concluded telephonically) but do not have the cancellation option as instructed on the 10210 voice message. I cannot get hold of a human being to cancel this and I need Telkom to ASAP remove the router and other equipment from my house and cancel this agreement as the service I have been receiving is...I do not think that there is a strong enough word for absolutely terrible. I am severely disappointed but should have known, because nobody I know has had good experiences with Telkom.

I would like to speak to a human being please and I need this contract cancelled as soon as possible as for the past three weeks I have not received the service I signed up for and I am being shoved between 10210 and 10213. I do not have the time to be shoved around.