Poor customer service and no processing of cancellation form

<p>I submitted the cancellation form at the end of Jan 2017 and as of 23rd Feb no cancellation has been processed on the system.</p> <p> </p> <p>Trying to get hold of Telkom for answers is another story. Absolutely useless.</p> <p> </p> <p>Telkom think they can decide when cancellations will happen in order to string you along.</p> <p> </p> <p>I strongly advise anyone who is thinking of going with Telkom for internet do not do so. You will regret it.</p> <p> </p> <p>I have been waiting since Jan for someone from Telkom to contact me.</p>