Poor customer service and **********-

Telkom has failed to assist with my account being de*****ed its been a year, I had a contract with Telkom paying a WIFI router of R199 and then an internal **** happened, when i recieved my statement it showed that i have to pay R900 because i had taken a an Iphone which was never the case. called their team for assistance and nothing was done and they never even called me back to try and understand Now the bill is on R10000.