SI
Stan-lee Innis
1 reviews | Active since Jan 2020
08 Apr 2022, 17:35
Poor customer service agents
I lost my fone and went to telkom to have my Itc number and have the sim blocked i was then told to rather do a sim swop of which i then got a new number no Itc number, second day i went back for the Itc number they told me we then haf to block the number rather no Itc number, today i went back i was put on a call with a agent who was of no help i was put on hold by her for 15+ with no feedback. Here i am now without my Itc number without my data on that number. I am furious about the damn poor service of the agents working for telkom customer service.
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Stan-lee Innis's updateReviewer Update
08 Apr 2022, 17:36Customer:Mugelaine Simmers
SI
Stan-lee Innis's update08 Apr 2022, 17:36
Reviewer Update
Customer:Mugelaine Simmers
SI
I Mugelaine Simmers lost my fone and went to telkom to have my Itc number and have the sim blocked i was then told to rather do a sim swop of which i then got a new number no Itc number, second day i went back for the Itc number they told me we then haf to block the number rather no Itc number, today i went back i was put on a call with a agent who was of no help i was put on hold by her for 15+minutes with no feedback. Here i am now without my Itc number without my data on that number. I am furious about the damn poor service of the agents working for telkom customer service.
Stan-lee Innis's updateReviewer Update
10 Apr 2022, 09:05I Mugelaine Simmers lost my fone and went to telkom to have my Itc number and have the sim blocked i was then told to rather do a sim swop of which i then got a new number no Itc number, second day i went back for the Itc number they told me we then haf to block the number rather no Itc number, today i went back i was put on a call with a agent who was of no help i was put on hold by her for 15+minutes with no feedback. Here i am now without my Itc number without my data on that number. I am furious about the damn poor service of the agents working for telkom customer service.
SI
Stan-lee Innis's update10 Apr 2022, 09:05
Reviewer Update
I Mugelaine Simmers lost my fone and went to telkom to have my Itc number and have the sim blocked i was then told to rather do a sim swop of which i then got a new number no Itc number, second day i went back for the Itc number they told me we then haf to block the number rather no Itc number, today i went back i was put on a call with a agent who was of no help i was put on hold by her for 15+minutes with no feedback. Here i am now without my Itc number without my data on that number. I am furious about the damn poor service of the agents working for telkom customer service.