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Udeshan M
1 reviews | Active since Nov 2018
20 Apr 2022, 20:11
POOR CUSTOMER SERVICE & A WASTE OF MY TIME
I app**** for a contract at the mall of Africa telkom shop on the 26/3/2022. I was told 10 working days to get my iphone 13. over three weeks later i get a call/sms saying it has arrived, i went to mall of Africa telkom shop 20/4/2022 at 17.30, waited over an hour to get assisted, just for the agents to tell me there is no stock!! then why the hell call me?! the contact the agents there cant even update you properly. an hour of my life i will never get back, **** SERVICE.
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Udeshan M's updateReviewer Update
21 Apr 2022, 11:49I went back to Telkom at mall of africa today 21/4/2022- waited another 45mins, they informed me they have the iphone, i go to collect, the stock is not the correct phone i ordered. Can the staff not check what stock was ordered & ensure it is the right stock before calling a client to collect.
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Udeshan M's update21 Apr 2022, 11:49
Reviewer Update
I went back to Telkom at mall of africa today 21/4/2022- waited another 45mins, they informed me they have the iphone, i go to collect, the stock is not the correct phone i ordered. Can the staff not check what stock was ordered & ensure it is the right stock before calling a client to collect.