Poor customer service

<p>i have been a customer with Telkom for over 3 years. And not one day have I ever had a bad thing to say until now. After having trouble with my bank and payments being delayed. Telkom decide to supend my service. ( as this is to be expected ) But I have paid my account in FULL and paid for the upcoming month already in advance. And more then 10 hours now I have still not been reconnected. I can't get through to any call centre agent because I'm suspended. How am I suppose to make contact or at least be advised if my payment was successful and what actions or procedures I need to follow. Very quick to cut and suspend my service! </p>