POOR CUSTOMER SERVICE

My account has been locked since the 24/06/2020. I have been reaching out for the past 14 days while I have been paying. Their Centurion call center 012 668 numbers is use less, they call but their phone cuts and they never call back. I have been paying for the past 4 months via EFT but its been 14 days that I can't use my WiFi...