POOR CUSTOMER SERVICE

Telkom has been giving me for the past few days **** internet without complaining to their imcompetent consultants on 081180. i just receive an sms from Telkom state that my account has been suspended due to collection. I try to call the call centre with no luck, i was transferred to opt 3 and 4 and spoke to Theresa who could not assist me and told me that she will put me through to the contract department, which she did not and took very long to transfer me i asked her can you please transfer me i cant wait the whole time and then Therese decided not TO put me through to a consultant who can assist me but instead she put me through to RATE HER USELESS SERVICE!

I DO NOT HAVE ANY NETWORK TELKOM WHY ARE YOU SUSPENDING MY ACCOUNT AFTER YOU GET YOUR MONEY EVERY MONTH.... I AM ****ED OFF AND ANNOYED!!!!!!!!!!!!