1 reviews | Active since Nov 2014
Poor customer service
<p>I went to a Sandton City telkom store on Tuesday for my activation account for my phone that was deactived. I subumitted my statement as proof of payment that telkom did take their money, the guy at the store scanned in my bank statment into their system and they told me I must wait 48 hours for my phone to be activated, there was nothing they could do to help me he said. Its Friday now and my phone is still deactvated, its long passed 48 hours that they said I should wait for. I must say I am very utterly disappointed with the service I received from the guys at the store, they were not so friendly and welcoming, they didnt even show interest to help me. I need my phone to be activated asap, this is affecting my day to day businesss. I need this matter to urgently sorted out.</p>
Good day kagiso_p
Thank you for making contact with us. Please e-mail us at *** with your ID number and affected telephone number for our consultants to follow up and advise.
Your ***
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
Good day kagiso_p
Thank you for making contact with us. Please e-mail us at *** with your ID number and affected telephone number for our consultants to follow up and advise.
Your ***
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
