SN
Sibongiseni N

1 reviews | Active since Jun 2016

01 Jun 2016, 12:52

POOR CUSTOMER SERVICE

<p>My mother bought a cellphone which was not up to standard. She has been constantly trying to contact theri agents but they have been no hep whatsoeva.</p> <p>It is really frustrating having to go throught this platform and address outr frustrations. </p> <p>To ake matters worsde no one ABSOLUETLY NO one HAS CALLED NOR TRIED TO CALL HER AND EXPLAIN THE MATTER IF ITS BEING INVESTIGATED OR NOT!</p> <p> </p> <p>URGENTLY ASSIST!!!!! ITS REALLY FRUSTRATING</p>

0
Replies (1)
Telkom
Telkom's reply02 Jun 2016, 14:15
Official

Hi sibongis4

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.


We really do apologize for any inconvenience we have cause to you.


Your reference number is: AI***

Regards
Luleka
Telkom Social Media Team