Poor customer service

Telkom is very bad at customer service and customer retention techniques. I have been a loyal Custer for the past 30 years with telkom, as soon as I encountered problems with my account, instead of them reaching a mutually beneficial agreement with me they just treat me as if I have not been paying them loyally for soo many years. Honestly I would not reccomend anyone to take up a contract with telkom, as they think since they are the market dominant network they can monopolise the industry. They are very bad and poor at customer retention and service.