Poor customer service

I was at the Telkom franchise Centurion on the 18/01/2016 at 12:45. I walked in and they was no one at the counters. Had call out for assistance as the consultants were behind in the back office or canteen.<br> 3 consultants are working there that day and seeing them taking pictures of money that they won . I had to wait until they were done taking selfies. They asked what I want and i rep****. ... I want a laptop. They gave me 2 forms for application that I had to fill in. I filled the forms and completed within 10 mins. I set down for another 30 mins not being attended to. I asked where the consultant was as I was only given forms and not attended to. I was notified that he is at the back office attending to emails from head office. Than The 2nd consultant asked again what I went... I rep**** I want a HP laptop streamer that is on special. The 2nd consultant told me they is no stock . They have no laptops on hand. They only have levono brand and they are already reserved for customers they can not help me. I must go to another branch and walked away from me whist i was talking.I have never received such bad service ever, no respect and lack of interest in customers.