Poor Customer Service

Thank you Telkom for making sure that I don't waiver from my decision to leave you guys, however before I do that give me my data. Dear valued customer, we received your recharge request and apologize for the processing delay. Your reference number is [***]. Kind Regards, Telkom. I have been waiting for more than 12 hours for this. Nokuphiwa Ndlovu decided to drop the call on me when her manager had excuses of why she couldn't take my call. So please give me my data and I will leave you alone. There are people out there that offer the same services you do and will probably offer a better service.