POOR CUSTOMER SERVICE

I feel compelled to express my mounting frustration with Telkom. Despite diligently ensuring my account is paid on time and fully up to date, I find myself inundated daily with relentless messages and phone calls insisting that my account remains outstanding. Each notification feels like a jarring intrusion, and when I reach out to customer service for clarity, I’m dismissed with advice to simply ignore these persistent reminders. Yet, how can I ignore what feels like an unending barrage of anxiety? This situation weighs heavily on my mental well-being, leaving me increasingly overwhelmed. To make matters worse, I worry about the potential damage to my credit score, which adds another layer of distress to this already frustrating ordeal.