Poor Customer Service

I went to a Telkom Shop in Brooklyn Pretoria to open a new Cellphone contract . I was told it would take 72 hours for my contract to be approved and will be contacted for collection of the Huawei Tab T8 as they'll be going through my credit verting . Now it has been way more than a month still waiting for the Huawei tablet. I have tried all the available avenues to contact Telkom for help but they keep telling me to wait, they'll get back to me with feedback and still nothing of that sort have received . I'm still stuck and hanging waiting for some feedback. <br> Please help me out. Thank you <br> <br> Regards <br> A. M.