Poor customer service

I went to Telkom ****arney to apply for phone contract, i handed over everything to Lucky Mazibuko . He told me that the process will take two working days to see if i have been approved or not. Two working days passed no response, i phoned him on Monday to follow p and he advised me that its been declined, And asked him why, and he told me that because of my credit scoring. I phoned ITC and requested my credit credit record and they sent to me. To be honest it is not really bad. I phoned Lucky again a and asked him i need to see the report of my credit scoring. I haven't heard anything from him. It doesn't matter if i have been declined but atleast if i received constructive feedback than just dump me and no feedback because Lucky didn't get his sale. It is how to treat people? I am very dissapointed and will never recommend anyone to you.