1 reviews | Active since Jul 2018
Poor customer service
Hi. I have a dispute with telkom mobile of an account subscriptions and once off charges that i never app**** for or knowing nothing about it. I started talking with Telkom mobile abt this on 18th April 2018, till to date its not solved. I call call Telkom every month abt this, every month the open a case for and every month i receive and email saying the case has been resolved but what querying continue to happen every month. This the sixth month now and I'm sick and tied of this. Can someone help me
Hello Nozi
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Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello Nozi
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Good day ***
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
Good day ***
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,