Poor Customer Service

The service at telkom is the very frustrating. The agents that works in the call centre drops the call all the time after waiting 20minutes to get through to someone. I have been battling with telkom to get me service net work back on for days now while my account balance is in credit. All the agents says that it will be on within next 24 hours but nothing happens. It cost my extra money to buy airtime for my prepaid account and I have pay telkom for my contract but cannot use the data due to account being suspended. Im waiting now 96 hours for them to do a simple thing. Service is very very bad. I would never recommend anyone to telkom. I just had problems with telkom since day one. I'll be definitely changing my network provider. Telkom is the weakest company overall. Poor poor customer service I rate them a zero if I could then (-10).