MM
Manokeng M
1 reviews | Active since Mar 2009
12 May 2018, 12:22
poor customer service
i app**** for cellphone and data contract , even today i have not received cellphone , the data is not working. wen i go to the store they dont want to assist , i even logged a complain but even today nothing is happening.
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
28 May 2018, 09:21Good day abwm295
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
Telkom's reply28 May 2018, 09:21
Official
Good day abwm295
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
03 Jul 2018, 08:59Hi Manokeng
Thank you for getting in touch with us, we apologise for the late response.
This is to confirm that your contract was cancelled as advised telephonically.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply03 Jul 2018, 08:59
Official
Hi Manokeng
Thank you for getting in touch with us, we apologise for the late response.
This is to confirm that your contract was cancelled as advised telephonically.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,