1 reviews | Active since Apr 2018
Poor customer service
I've been calling the customer helpline for 3 days straight and none of my calls have been answered. What kind of customer service are you providing if none of your call centre agents never answer the phone. I'm really disappointed in your service.
Good day Dee M,
Thank you for making contact with us.
I was unable to follow up on this query, as the affected no was not provided.
Please respond privately with the affected no, and we will look into this.
Your reference number AI***.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Good day Dee M,
Thank you for making contact with us.
I was unable to follow up on this query, as the affected no was not provided.
Please respond privately with the affected no, and we will look into this.
Your reference number AI***.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Hello Dee M
Please confirm if the fault has been repaired or if further assistance is still required?
Should the line still be faulty, please send us a private message with the faulty telephone number for us to assist further.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello Dee M
Please confirm if the fault has been repaired or if further assistance is still required?
Should the line still be faulty, please send us a private message with the faulty telephone number for us to assist further.
Regards
Noleen
Telkom Social Media Team.
Best regards,