NB
Nomkhosi B

1 reviews | Active since Apr 2018

20 Apr 2018, 12:15

Poor customer service

I would like to complain about the poor service that Telkom vvm consultants have given me.. I made payments last month in March the 9th and used incorrect references by mistake... I have sent numerous emails requesting for my payments to please be allocated but nothing has yet been done .. Today is the 20th of April 2018 but my payments are still not allocated the service is Pathetic !!!!

0
Replies (1)
Telkom
Telkom's reply05 May 2018, 14:23
Official

Good afternoon Nomkhosi

Thank you for contacting us.
This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.

Please send us a private reply with the affected number.

Your ref for this query is AI***
Regards
Jawaad
Telkom Social Media Team

Best regards,