1 reviews | Active since Sept 2015
Poor Customer Service
Telkom mobile has been nothing but a nightmare to me. From the day I took out the contract I have received nothing but pathetic customer service. *Wrong bank account number captured for my account by a store assistance.
*Debiting an invalid account. *Misled about the cell phone insurance. *Advised managers don’t work on weekends.
This company is a joke and I regret ever being a part of them.
HI khuzwayo
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
HI khuzwayo
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,