Poor Customer Service

<p>I has to sit and wait for two days to get a reply from the Telkom SA Accounts help desk. This dude on the machines just plays music in your ears. A lady answered me yesterday bust could help me. She could find her supervisor on the floor and I gave up. Today I waited for 30mins and this dude plays music. NO body answers the phone. Are these Mangers up there really serious about their business or jus sleeping and have a Joll . The service is useless The contact centers should be dumped in the Vaal dam The share price speaks for the nonsense that goes on in their business What value does fix-line still hold for their business by charging us line-Rental. in my view it is just a rip-off form the 1700 telecommunications government policy that was written then and still in use to make free business for some lazy fat cats. Other companies don't have these given fixed income BUT the competition board see this as equal business and fare competition . This lines have paid it self-off a 1000 times already. See the real world We cannot be lead by our nose any more We have moved from information age already are they aware . We in wisdom age and still battling with stone age mentality. Get back to REAL basic business practices give up all fancy foot-shuffling . It goes not by in income and you make no PROFITS .</p>