LM
Lesego M

1 reviews | Active since Feb 2018

27 Feb 2018, 08:05

Poor customer service

Took a router with telkom in December. Took it back within the 7 days cooling period but I'm being charged every month. Don't know how many calls Iv made to them or e-mails Iv sent to try get this sorted

0
Replies (2)
Telkom
Telkom's reply25 Mar 2018, 10:46
Official

Good Day Lesego

This response serves as confirmation that your query has been received. Please be assured our team has tasked this matter to our mobile division to follow up and advise.

please send us your ID number, also tell us are you referring to fixed line or mobile service.

Your social media reference number: AI***

Please accept our apologies for the inconvenience caused.

Regards

Telkom Social Media Team

Bronwyn

Best regards,

LM
Lesego M's update18 Apr 2018, 09:07
Reviewer Update
*** mobile service. Please treat this as urgent