1 reviews | Active since Sept 2016
Poor customer service
Fault number 142CNZ160917 & 144CNZ160917.
The technical team is sitting with the fault for a week and has decided to not attend to it.
Customer service escalated the case (ref 16929) and allegedly marked as urgent yet still no feedback. Noone can say why its not attended to, when it will be attended to and there is no option to escalate it further.
Simply noone cares.
Hello firebrd
Unfortunately we are not able to reach you on the contact number provided.
Please send us a private reply to confirm if the service has been restored or if further assistance is still required?
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello firebrd
Unfortunately we are not able to reach you on the contact number provided.
Please send us a private reply to confirm if the service has been restored or if further assistance is still required?
Regards
Noleen
Telkom Social Media Team.
Best regards,