1 reviews | Active since Jun 2017
Poor customer service
<p>I bought a Telkom mobile sim card and Rica'd it store, when I put the sim card in the phone it has no network. So called the Telkom mobile(180), the agents there have poor customer service and place the on hold for long periods and up hanging up the phone without assisting you. A lady by name of Noluthando Sishi is apperantly a manager/supervisor but she refused to speak me on numerous occasions. She is doing a terrible job just because of her and her agents in the evening I wouldn't recommend anyone else to use Telkom mobile the service at their Durban call centre is very poor and they have no regard for their customers, I'm so disappointed that she is still working there, so many complaints on hellopeter about her and still nothing is done, you will continue to lose custormers because of her. Really not happy with the way they treated me, I'm glad to say they have a lost a customer.</p>
