Poor customer service

<p>On the 17th of March i decided to port from Mtn to Telkom and went to Northgate customer contact centre hoping to be helped. I was told since its a holiday it would only be processed by Wednesday the 19th of March, it never happened. I went back on Monday the 24th of March to resolve and was told my sim would be ported by day end Monday. As we speak today is the 26th of March and i have called to ask whats going on i still haven't gotten any respons. My sim is still not ported and if i call the landline no one answers it. This is pathetic service and as a customer i deserve better. </p>