Poor Customer Service

<p>I have been a customer of Telkom for over 3 years now, I havae experienced relatively poor customer service from the call centre, no callbacks, no reference numbers.</p> <p> </p> <p>I have had my service interrupted due to cable theft in my area 05/03/17, ***, I was then invoiced on the 08/03/17 for R865 which I disputed, the company did not adjust or stop the billing, I am still without service, had no response or advise on this problem, we had to call Telkom almost daily to follow up. The news is now that they might not replace the cabling in the area. I had to pay the full month's bill, nobody can tell us what willhappen to the internet and nobody is taking the responsibility.</p> <p> </p> <p>I am sick and tired of working with Telkom and need to complain about their poor - poor customer service. I want this dispute also sorted ref: ********** 8 - billing dispute, nobody responded either via email or call.</p> <p> </p> <p>Regards</p> <p> </p> <p>Shane Smith</p> <p> </p>