1 reviews | Active since Jan 2017
Poor customer service
<p>Our landline has not worked for almost 2 weeks. </p> <p>The fault was reported telephonically on Tuesday 17th January then again on Wednesday electronically they responded saying they will check and found that there is a fault on the line. From then every time we follow up we do not get any help. This is extremely frustrating because you call the call centre 10217 and NO ONE CAN ASSIST YOU!!!! The story changes all the time.</p> <p>I need this fixed asap!</p> <p> </p>
Hi TamsynMartin,
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi TamsynMartin,
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi Launa
The account belongs to my father, please see details below:
Account number: ********** 1001
ID number: ********** 027080
Tel Number: 011 **********
Regards
Tamsyn
Hi Launa
The account belongs to my father, please see details below:
Account number: ********** 1001
ID number: ********** 027080
Tel Number: 011 **********
Regards
Tamsyn