POOR CONNECTION
I have been having very poor connection since Sunday's 1st April, I hate calling Telkom and by logging this complaint here it is the fastest way to get them to fix my line, I Have been waiting for 20 minutes to get through to there call centre, I also noticed that they do not respond to customers on the website. Please call me back so my service can be restored.
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Replies (2)0
Replies (2)
Telkom's replyOfficial
25 Apr 2018, 06:18Hi Neil G
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply25 Apr 2018, 06:18
Official
Hi Neil G
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
27 Apr 2018, 09:34
Good day neil-gain,
I was not able to follow up on this query, as the affected no was not provided.
Please reply privately with the affected no, and we will look into this for you.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Telkom's reply27 Apr 2018, 09:34
Official
Good day neil-gain,
I was not able to follow up on this query, as the affected no was not provided.
Please reply privately with the affected no, and we will look into this for you.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,