Poor Communication & Service

A few weeks ago my husband submitted an application for a mobile contract and after constant liaison he determined that the contract was not captured. Thereafter, he submitted his application to Cell C and it was approved within 2 hours. I then convinced him that the deal at Telkom Mobile was better and insisted that he resubmit his application. <br> <br> He resubmitted his application and a few day later was informed that the contract was approved and he would receive the device the following day. The following day he went to the store and was advised that the stock was not delivered. He then continuously went to the store and was constantly advised of a new story.<br> <br> I think this is pathetic firstly because of the lack of communication and providing false information and secondly for advertising something which is not readily available.It has been two weeks and my husband has given up and has considered taking the contract at Cell C.<br> <br> If Telkom Mobile wants to increase its market they should seriously improve their customer service and delivery of goods.