Poor Communication and Service

<p>I have an ADSL line with telkom, Telkom is supposed to debit my account every 1st day of each month. February and March of 2016 i missed my debit orders due to complications with my employer. In April i made a payment of R1500 at a Woolworths outle to settle my Telkom account and have my line reconnected. Since then Telkom has not been emailing, posting or calling me for my statement. They have not debited my account since April. Today i get an sms saying my line has been suspended, i must pay an ammount of R1 134.85. What is the point of them having my account number and they dont debit? Why did they cancel my debit order without notifying me since i am the customer in this case, now i must miraculously wake up with R1200 to settle their account whilst they had an opportunity to debit it.</p>