Poor communication

Installment debited still receiving DISGUSTING sms what hell is wrong with their system can they get professional IT Analyst damn their service is very poor am terminating my contract "Telkom Reminder: Our records indicate a/c no *** is in arrears with R625.1. Please arrange immediate payment to avoid suspension. Alternatively, refer to https://apps.telkom.co.za/alpha/public/register for Online Payments as this will ensure quicker receipt of payment & restorations. Kindly ignore this message if you have already made payment. Thank you."