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nkosi S
1 reviews | Active since Sept 2013
30 Mar 2016, 09:59
poor communication
I'm astonished, Telkom call centre lady just dropped the phone on me. They have a ***** department that doesn't exist nor call clients for feedback. Its 2 months now and still no closure on my case. They just don't care.
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Replies (1)
Telkom's replyOfficial
30 Mar 2016, 10:49Hello N***0,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM218161
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM218161
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply30 Mar 2016, 10:49
Official
Hello N***0,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM218161
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM218161
Regards
Luleka
Telkom Social Media Team
Best regards,