Poor Communication

Please be aware of telkom consultants and lack of information given to customers when taking a contract. There are catches to all deals with regards to Data and how the Data can be used which is not made aware to the customer. Firstly there is an automatic R500 limit on your bill for the first month which nobody made me aware of. Their so called free Data can actually only be used if your Data roaming is off, and if they actually have any telkom mobile signal for you to use, which isn't very often or very good. The reason I'm making others aware is that I fell prey to their lack of communication. I got billed for R1000 worth of Data while still having a balance of 30gb telkom Data available. This happened while telkom was having a lot of signal issues throughout the area.