poor communication
I bought R140 airtime this morning to buy 2GB bt when I buy data the data price had been de****ed but I haven’t received my2GB that I bought yet & I sm running out of data right now,I need to use my data.everytime when I am calling the call center I am told to wait for an hour since this morning& I am sick & tired of this wait because I am running out of my current data. How come I buy 2GB BUT I get nothing but I spent money buying it ?You guys are ****ing up...why must I buy data if i sm not getting what I am paying for? plz sort this **** out,I am tired of waiting the entire ****ing day. ********** 731,thats my number.
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Telkom's replyOfficial
15 Feb 2018, 09:14Good day odwa-lastbornkankutie-mkapuza,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Telkom's reply15 Feb 2018, 09:14
Official
Good day odwa-lastbornkankutie-mkapuza,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,