LC
Lindie C
1 reviews | Active since Mar 2016
12 Mar 2016, 13:37
Poor Client Support Services
Goodday,<br> As from 22 Feb 2016, numerous calls have been logged to report a service fault. Even facebook has been used to notify Telkom that i have a problem that needs to be addressed. There is just no assistance from them, it is as if they just dont care that you are paying them for a service that is down 80% of the time. This is seriously bad service delivery.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
12 Mar 2016, 18:27Hello Lindieco,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM212336.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM212336.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,
Telkom's reply12 Mar 2016, 18:27
Official
Hello Lindieco,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM212336.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM212336.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,