Poor change of address service

<p>I moved to another house during the long weekend at the beginning of this month and filed the paperwork at my local telkom at the end of last month. Telkom did send a sms acknowledging the change of address. I did go back to telkom later informing them that the house has an active line and do not see the need for a technician to test the line since my phone is already plugged in and working, but they insisted that a technician must test the line first. I do not mind waiting more than 2 weeks now for telkom to connect my internet, what I do mind is paying a full month's subscription for a service that currently is not available to me and hasn't been for half the month. Everything is connected, telkom can only connect my internet and change my home phone number to my new address.</p>