Poor Call Centre Service

<p>Once again, Telkom in the news for all the wrong reasons. We have used our data limit and called to top-up. What a nightmare - moved from pillar to post (technical to sales to operations) and after a 4-5 hours and a few days later - still no joy! They have since messed up the top-up of data and the request for an upgrade, so now no internet / wifi connection. So lost business as we work from home!</p> <p>With all the investments in new businesses and other areas surely they could get the basics right - providing good call and internet service!</p>