BM
Boipelo M

1 reviews | Active since Mar 2016

08 Mar 2016, 09:01

Poor Call Centre Service

i have been trying to follow up on an order i made online for two days now and no one seems to be able to help, they keep transferring me to a sales department that's not working. i hold for at least an hour before i eventually give up. this really is unacceptable. this is lost time i cannot get back.

0
Replies (1)
Telkom
Telkom's reply08 Mar 2016, 09:40
Official
Hello Boipelo.28,

This response serves as confirmation that your query has been received.
Your reference number : SM210094
A consultant from our fulfilment team will be in contact to assist with the query.

Regards
Telkom Social Media Team.