Poor Business Support: URGENT Faulty ISDN

<p>Our business logged a fault with you 12 Dec 2016 and we followed up again this morning. Our ISDN not working correctly.</p> <p>The initial fault had a phone number incorrectly logged on your side. Second follow-up this morning: was informed by "Tabiso" that OPTICON users ussually recieve quick service (not reassuring).</p> <p> </p> <p>This afternoon, our IT technician climbed into the roof and found the white, Telkom box oozing a greasy substance. Dripping on wires and plugs! (Photos taken). I have tried calling you on several numbers, but call centre says "thank you and good-bye". Your website bounces me from one "support" page to the next, without ANY emergency after-hours support option. More time wasted without support.</p> <p>If an elecrrical short/fire happens tonight what will you say? Sorry, we can only give support 8-5?! Despite that, how do you expect us to run a bussiness with no phoneline? Can we claim lost business expenses from you?</p> <p> </p> <p>Please contact us urgently. (HelloPeter: I do not see a field here where I can publish the calls Ref. Numbers. I will not publish publicly). </p>