DL
Dayne L

1 reviews | Active since Jun 2017

19 Jun 2017, 15:12

Poor Business Line

<p>We have had constant problems with our adsl line. Every month is something else. Our experience with telkom is a nightmare. I have been calling telkom, logging new faults the entire month for the same fault over and over and it is still not fixed. We are a business and we have a business line. Our Ping is 3804ms our download is 0.45mbps and upload of 0.02mbps. We pay alot of money everymonth for adsl. Once again, we are a bussiness. How does telkom expect us to work of these slow speeds. It take 2 minutes just to open pastel. Why must it be such a hassle to get things done. The call centre is telkoms biggest problem. Who takes it further where are the managers to sort out problems that takes so long. all i get is a red flag marked high importance. </p>

0
Replies (3)
DL
Dayne L's update19 Jun 2017, 15:23
Reviewer Update

This is a 10 meg line

Telkom
Telkom's reply20 Jun 2017, 10:58
Official

Good day,

I have made some changes please reboot router and advise via private message if speed has increased thank you.

Your ref is AI***

regards

Yazied Telkom Social media

Best regards,

DL
Dayne L's update20 Jun 2017, 11:04
Reviewer Update

Thanks its much better now..

What was wrong?